SMS Terms and Conditions
Effective Date: 03/01/2024
Introduction
By opting into the SMS program provided by Comfort Psychiatric Services INC, you agree to receive recurring text messages to the phone number you provided. These messages may include appointment reminders, service updates, wellness tips, and important alerts related to our mental health services. Participation in this program means you agree to the following Terms and Conditions, which are compliant with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.
Opt-In Consent
As outlined in the 2024 TCPA guidelines, participation in our SMS program requires your explicit one-to-one consent. This means your consent applies only to Comfort Psychiatric Services INC and cannot be transferred or shared with any third-party companies or affiliates without your direct approval.
You may opt in through one of the following methods:
- In-Person Consent (if applicable)
- Web Form or Online Submission
By opting in, you understand that:
- Consent to receive SMS messages is not a condition of any purchase.
- You may receive promotional, service-related, or informational messages based on your opt-in choice.
Message Frequency
The number of SMS messages you receive will depend on your interaction with our services. You may receive appointment reminders, updates, or other important communications. Message and data rates may apply based on your wireless plan and carrier.
Consent for SMS Communications
Once you consent to receive SMS messages from Comfort Psychiatric Services INC, we ensure your phone number and consent data are kept confidential. We do not sell or share your information with third parties or affiliates for marketing purposes. Your information will only be used to support direct communication with you regarding your care or service inquiries.
Types of SMS Communications
With your consent, you may receive messages such as:
- Clients and Guests: Appointment confirmations, wellness check-ins, and service updates.
- Job Applicants: Updates regarding the status of applications.
- Reminders and Alerts: Reminders about upcoming appointments, policy updates, or office closures.
Opt-Out Process
You can opt out of our SMS program at any time by replying “STOP” to any text message you receive from us. After opting out, you will no longer receive messages unless you opt back in. For support, reply “HELP” or contact us directly using the information below.
Terms of Consent
By opting into our SMS program, you agree to receive text messages from Comfort Psychiatric Services INC in full compliance with TCPA and FCC 2024 regulations. All communications will be related to your interactions with our services and will be relevant to your care or inquiry.
Your consent applies solely to Comfort Psychiatric Services INC and does not authorize communication from other businesses unless explicitly stated and approved during the opt-in process.
Privacy Policy
We respect your privacy. By opting into our SMS services, you also agree to our Privacy Policy, which outlines how we collect, use, and protect your information. Your mobile number and interaction data will only be used for delivering SMS communications and maintaining regulatory compliance.
Message and Data Rates
Standard message and data rates may apply depending on your carrier and service plan. Comfort Psychiatric Services INC is not liable for any charges incurred from your mobile service provider.
Record-Keeping and Compliance
We securely maintain documentation of all opt-ins and opt-outs, including timestamps and the method of consent. These records are stored in compliance with TCPA regulations and may be used to demonstrate proof of consent if needed.
Changes to Terms and Conditions
Comfort Psychiatric Services INC reserves the right to update or revise these Terms and Conditions at any time. Any significant updates will be communicated via SMS or posted on our website. Your continued use of the SMS service confirms your acceptance of the updated terms.
Disclaimers and Limitations of Liability
Comfort Psychiatric Services INC is not responsible for delayed or undelivered messages. Message delivery is subject to your wireless carrier’s transmission capability and coverage. We do not guarantee that SMS services will be available in all locations or at all times.
Contact Us
If you have any questions about these SMS Terms and Conditions or need assistance, please contact us:
Phone: (708) 808-4200
Fax: (708) 808-7377
Email: info@comfortpsych.com
